Frequently Asked Questions

What occasions do you hire equipment for?

I can’t find the product I am looking for on HireAll?

How long can I hire your products for?

Do you rent marquees?

Do you have a minimum order size?

Can I make amendments to my order?

I don’t need a full rack of glassware, can this be split?

Do the prices shown online include VAT?

When will I be charged for my order?

Do you require a deposit to be paid?

Can I collect my items?

What are your opening hours for collection?

Do your tables and chairs fold to fit in my car/van?

Do you deliver?

Do you deliver on Saturdays?

Is it possible to book a delivery time slot?

Do your delivery crew set up the equipment?

Do I need to wash all items before returning?

Is there a charge for breaking something?

I have spilled red wine on a tablecloth, will I be charged?

There is a cigarette burn in a napkin/tablecloth, will I be charges?

Does the outdoor furniture need to be stored indoor over night?

Can I keep the patio heater outside overnight?

Can a gazebo be left outside overnight?

Can I seat more guests at a round or rectangular table?

How much space do I need in a room for my event?

Cancellation Policy

How many people can sit at a table?

How much space do I need for each of my tables?

What size table linen do I need for my tables?

What size table linen do I need for a cocktail table?

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